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Ring keypad not charging1/13/2024 This feature requires more frequent charging. When you receive a phone call, the controls automatically reconnect. A moderator suggests performing a reset and contacting support, and another moderator provides links to resources. Note that your Fitbit device's controls or calls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. A user asks for help with charging their Ring Alarm Gen. For instructions, see How do I set up on-wrist calls on my Fitbit device? Mike550 The Keypads battery should not stop holding a charge or die, as it is a rechargeable battery and with the battery life it has, it doesnt need to. Remove your Fitbit device's controls or calls from the list of Bluetooth devices on your phone.For instructions, see How do I restart my Fitbit device? On your phone, turn Bluetooth off and back on.If you continue to have issues, try the following troubleshooting steps: For more information, see How do I get notifications from my phone on my Fitbit device? Tap Got it once your Keypad is successfully removed. Confirm device removal by tapping Remove Device on the next screen. Tap Remove Device at the bottom of the screen. Your phone should be within 30 feet (10 meters) of your watch. Then, tap Keypad 1st Gen under the Keypads section. If this doesnt work, try moving the Keypad closer to. Keep your phone nearby with the Fitbit app running in the background. Ring Alarm Keypad (1st Generation) wont connect Unplug the Keypad from power and then plug it in again.For more information, see How do I update my Fitbit device? Make sure your Fitbit device is up-to-date.For more information, see How do I use the Fitbit app? Make sure you’re using the latest version of the Fitbit app.I hope you find this information helpful.If you can’t answer on-wrist calls, check the following requirements: Unfortunately, due to the Covid-19, their available hours have been changed also: If the above steps do not resolve your issue, then you should contact Here is a link for troubleshooting your Keypad 2nd Gen and how to perform the Factory Reset, and other information: This is best performed while the Keypad is near the Base Station, because after the Factory Reset it will then wipe previously ‘old’ downloaded firmware (that possibly became slightly corrupted) and start downloading new clean updated firmware. If the regular reset doesn’t help, then perform a hard “Factory Reset” on your Keypad, by hold the pinhole reset button in the back of the Keypad for 10 seconds (I personally would hold it longer for like 20 seconds), until it flashes red. Troubleshooting your Ring Alarm Keypad (1st generation) accenta alarm keypad not working.2 Keypad not charging 189K views 2 years ago Today, we are. If nothing happens, tap the pinhole reset button using the pinhole tool included or a paper clip. 2nd Generation Keypad not working - Ring Alarm - Ring Community Troubleshooting your Ring. ![]() If this doesn’t work then move the keypad closer to the Base Station and plug it in. ![]()
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